Privacy policy

Privacy & Security 

Parental Connection

Snuggo isn’t just a companion for your child — it’s a reassuring partner for you.

Through the connected Haivivi app, parents gain a meaningful window into their child’s emotional world:

  • Insights into daily interactions

  • Analysis of conversational themes

  • Behavioural pattern tracking

Why children confide in toys:

Children often feel more comfortable opening up to their favourite toy than to adults. Snuggo attaches to a comfort item — a teddy or plush toy they already love — so in those quiet, unfiltered moments, they can share feelings, worries, or experiences they wouldn’t otherwise express.

How Snuggo helps:

  • Detects shifts in tone, emotion, and language

  • Alerts parents discreetly if concerning behaviours arise (anxiety, sadness, bullying, early emotional warning signs)

  • Supports you in stepping in with care, conversation, or comfort

  • Not surveillance: Sensitive, respectful emotional insight, with full parental control over settings and privacy.

Snuggo offers awareness that protects, empowers, and supports families during the most formative years.


Privacy-First Design

Built with Care. Protected with Purpose.

At Snuggo, trust isn’t optional — it’s essential. Every element is designed to offer meaningful connection without compromising safety or control.

Security features:

  • Advanced end-to-end encryption

  • Secure local data storage

  • No sharing with third parties

  • Conversations accessible only via the Haivivi Parent App

Microphone & listening:

  • No “always-on” recording

  • Listens only during active, intentional interactions triggered by voice or touch

  • Completely dormant when not in use


Haivivi App Access

Parents can:

  • View conversation summaries and emotional insight reports

  • Adjust privacy settings and listening windows

  • Mute or deactivate Snuggo at any time

  • Set language preferences, usage filters, and bedtime controls

Extra safeguards:

  • No open internet access

  • No in-app purchases

  • No advertising or third-party integrations

  • Technology that supports parenting, not intrudes on it.

Developed with privacy experts, child development specialists, and parents, Snuggo is safe, respectful, and built to protect what matters most: your child’s wellbeing and your family’s trust.